Traveling offers an invaluable opportunity to make the most of the limited - and thus invaluable - time that families nowadays have together. We feel strongly for this section of our business, having created a niche for family trip planning that is unsurpassed. Planning a trip for a family or 4 or 40 can be a not easy task: One Step Closer will create an experience that will insure all members will be equally cared for and equally satisfied with.
From well traveled grandparents to first-timer grade children - not forgetting baby boomer parents, the inevitable moping teenager and tantrum-prone toddlers - all will return home with loving memories of days spent together as well as acquiring a knowledge for a culture that is so radically centered on the values of family.
Immerse yourselves in Italian culture and style with luxurious personalized tours of private art collections, mediaeval villas without forgetting major museums. Along with these experiences customized jaunts, art courses, seminars with artisans, cooking classes, wine tastings. And then … escape into nature on a sail boat or on a mountain bike, trekking through hills and woods. All of this will be arranged with the aid of many other helpful and practical services that will make it all happen in relaxed smoothness, in all the most fascinating destinations: Florence and Tuscany, Rome and its surroundings, Naples and the southern Coast, Venice and the Veneto countryside, Milan. Just to mention the most obvious. Tell us about your ideal trip, we will make it come true.
Founded in 1981 Colony Travel has since established itself as a leading figure in planning luxury customized itineraries and events for those who seek unique traveling experiences in Italy and beyond. We cater to the very demanding, to the very busy or simply to those who wish to plan their trip with an unsurpassed attention to detail and appreciate the added value of personal one-to-one attention. The same care is reserved in planning events: celebrations of different nature - be it personal or business - will be approached as unique moments carefully tailored to fit one and only client.
A commitment from Colony Travel
We are a travel industry leader that is devoted to providing exceptional value and service to our clients through superior personal dedication, technology and integrity…
We are a travel management company which, through these ideals and objectives, strives to foster long-term relationships with our clientele built from trust and confidence…
We are knowledge and information managers leveraging sophisticated technology to deliver information rapidly and at the highest possible value…
We are a team of travel professionals who base our successes not on the new business we add, but rather on the business we retain.
History
Colony Travel, Inc. was founded by Glenn and Heidi Eramo in 1981. Since then Colony Travel has achieved a steady controlled pattern of growth. This growth has been sustained through an uncommon level of customer service combined with investment in the latest in technology.
Executive Summary
Colony Travel specializes in business and international travel. We have blossomed in the travel arena due to our seasoned agent staff. We employ agents that collectively average over 25 years of travel industry expertise. In a profession where turnover is commonplace, we have been able to retain the most experienced specialists in the area. Colony Travel does not make a habit of hiring agents right out of trade school, as our commercial clientele expects each of our agent staff to possess the expertise for which we have become known.
We currently enjoy relationships with a very broad base of companies, ranging in annual air sales from a few thousand dollars to just under $2 million.
24 Hour Emergency Services
Aside from offering an inbound toll-free number during our business hours (9:00am - 6:00pm EST Monday through Friday), we also provide travel emergency service 24 hours a day, 7 days a week. Through this contracted service, Colony Travel clients who are in need of assistance during the periods we are closed may use this service to receive immediate travel assistance. The phone is answered "Colony Travel", and the passenger's original reservation that had been made at Colony can be accessed immediately.
Reservation System
Colony Travel utilizes Amadeus Vista as our reservation system. Amadeus has become a world leader in providing the travel industry with superior solutions to manage the distribution and selling of travel services.
Reporting
Colony Travel can provide detailed monthly travel data management reports.
Discount Programs
Through our preferred vendor relationships, we offer our clientele a number of money-saving programs and perks. We can offer discounts on US-based airline and international upgrades on several major airlines. Additionally, through our affiliations and memberships in various travel consortia, we provide our clients with access to the largest discounted hotel rate program available.
Meeting & Event Planning
Colony Travel has planned meetings for many of our top corporate accounts. Our experienced meeting planning professionals will manage your event from start to finish.
Leisure Travel
Colony Travel has expert agents that can assist your employees plan their vacations with their valued knowledge. Customers don't want to spend hours on the phone or internet determining how many more airlines or hotels they need to contact. They want to save time and we do that for them. It's our job to locate the lowest fares, the best value for the dollars and the most economical package for the customer's needs.
